Tower of London

Nilfisk & Total Support Services have teamed up at one of the UK's capitals’ most iconic buildings, the Tower of London.

The Tower of London which was originally built as a fortress in 1078, was used as a prison from 1100, and now attracts more than 2 million visitors a year. The last prisoners to be incarcerated at the Tower were the famous Kray Twins in 1952.

The Tower of London was a new contract win for Total Support Services in 2015, including cleaning, waste management, and pest control & hygiene services.

Total Support Services sourced a Nilfisk City Ranger 3500 Outdoor Machine from their longstanding supply partner WB Floors Ltd based in Croydon. 

The City Ranger 3500 is used daily at the Tower for litter collection and gully clearing. The long vacuum hose is also used regularly to clear out litter from the lion pit, a pit that was used to house the lions but now lends itself to collecting general debris.

Operations Director for Total Support Services, Danny Gostt remarked on the selection process for the City Ranger and its’ daily use at the famous Tower. 


‘We always use Nilfisk equipment on premier sites, the quality of the equipment and the reliability that brings is critical for us. Additionally the support we get from WB Floors provides us with peace of mind.​​​

‘We trialled the smaller City Ranger initially but the vacuum power of the CR3500 and the ability to add snow and gritting attachments won us over. Personnel from The Historic Royal Palaces were heavily involved in the selection process and we are all very pleased with the machines’ performance.’ ‘A fully comprehensive service contract fixes our costs for the 3 year term and ensures we have no unexpected peaks in expenditure.’