Services and maintenance

We realize that one size does not fit all. When signing you sign a service contract with Nilfisk you have the opportunity to can select between a range of different service solutions developed to match your specific needs. We are ready to assist you in choosing the professional service contract that best suits your operations.​


 

 

Standard Service Solution - Professional maintenance

Your coverage includes a set number of preventative maintenance visits each year, extended warranty, labour, travel costs and service reports. Breakdown visits, spare parts, consumables, misuse and abuse are billed separately


 

 

 

Plus Service Solution – Optimised performance

With the Nilfisk Plus Service Solution you will have a firm grip on your maintenance and repair costs while knowing that performance is never compromised, only optimised​. Includes a set number of preventative maintenance visits per year, breakdown visits, spare parts and extended warranty, labour, travel costs and service reports. Misuse, abuse and consumables are billed separately.

 



 

 

Premium Service Solution – Maximised uptime

If uptime is your absolute top priority and key concern, the Nilfisk Premium Service Solution is your best choice. Includes a set number of preventative maintenance visits per year, extended warranty, labour, travel costs, service reports, breakdown visits, spare parts, consumables and loan machines. Misuse and abuse are billed separately.

 

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CON​TRACT C​OMPONENTS​ STANDARD
PLUS​
​​PREMIUM​
​​Labour % travel cost YES Y​ES YES
​Extended warr​anty​​​ YES YES​ YES
​Service reports at all visits​ YES YES YES
​Yearly maintainance visits​ ​2 ​2 ​4
​​Response time ​48 hours ​48 hours ​​24 hours
​​Spare parts​ X YES ​​YES
​​Breakdown coverage X YES YES
​​Consumables X X

YES

​​Misuse and abuse insurance ​X X
X
Loan machine X X YES
​​Weekend coverage X X YES
 
 
 

 
 
The conditions and specifics of each element included in Nilfisk Service Solutions may be subject to local change.​
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Downloads

Service and Maintenance brochure