Vacuum cleaners | Nilfisk

Vacuum cleaners - Tutorials

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Vacuum Cleaners
Easy 36V Black 128390013 128390022 Front

Find our tutorial to your Cordless vacuum cleaner here

Click here

128350551 ELITE BMSU14P10A1 Superior Front

Find our tutorial to your traditional vacuum cleaner here

Click here

Meteor MBL 128390135 Left W Hand And Filter

Find our tutorial to your bagless vacuum cleaner here

Click here

Frequently Asked Questions

Vacuum Cleaners

Q: Machine does not start or stops during use

  • Check that the plug is correctly fitted to the wall socket

  • A fuse in the building may have blown and needs to be changed

  • The cord or plug may be damaged and need repaired. If your machine is under warranty, please contact your supplier directly. If your machine is outside of the warranty period please contact a service center (link to service center list)

  • The thermal fuse may have blown, Unplug and leave to cool for 1-2 hrs (to allow thermal fuse to reset). Try the machine again (without extension cable if used) - if still no power - please contact a service center (link to service center list)

  • If none of the above actions apply – contact your supplier directly if your machine is under warranty or leave your machine with a service centre if your machine is outside of the warranty period (link to service center)

Q: Reduced suction power

  • The dust bag may be full and needs to be changed - Please look at the product page for your model to find the user manual.

  • The filter may be blocked and have to be changed - Please look at the product page for your model to find the user manual

  • The hose handle, hose, tube or nozzle may be blocked and needs to be cleaned - Please look at the product page for your model to find the user manual

  • If none of the above actions apply – contact your supplier directly if your machine is under warranty or leave your machine with a service centre if your machine is outside of the warranty period (link to service center)

Q: Where can I buy accessories/spare parts for my machine?

Link to dealerfinder

Q: Machine or part of my machine is damaged/part missing on delivery

  • Contact you dealer directly for help

Q: Machine faulty wihin 30 days of purchase

  • Contact you dealer directly for help

Q: How do I register for my warranty?

  • We do not require registration of machine for warranty, please retain a copy of your proof of purchase as this will be required if you do have a warranty issue.

Q: What accessories are compatible with my machine?

  • Please look at the product page for your model, then view compatible accessories available for your machine.

Q: How do I use my machine?

  • Please look at the product page for your model, you will find the operators manual within the 'Downloads' section.

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