Service Solutions | Nilfisk

The maintenance contract for your peace of mind

Nilfisk Service

Request a visit from a service engineer.

Nilfisk Account holders only. If you don't have a Nilfisk Account please contact Customer Care. Tel: 01768 868995. Opening hours Monday - Friday 8:30am - 5:00pm

In order to process your request, Nilfisk may need to share your data with other companies in the global Nilfisk Group. By submitting your request below, you consent that Nilfisk A/S and its relevant global affiliates may share and process your personal data to address your inquiry, including sending your data outside the European Economic Area (EEA) if necessary.

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Machine type

Maintain the performance you expect with Nilfisk Service

Nilfisk Service Solutions help ensure that your cleaning equipment is ready to perform whenever you need it, with maximum performance and minimal downtime.

With the help of our skilled technicians, you can maximise the long-term viability of your cleaning operation across the entire equipment lifecycle – and keep your business moving.

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Long-term benefits

Receiving regular service and maintenance, means ensuring optimal performance over the lifecycle of your cleaning machine.  A service agreement maximises and protects the value of your investment, while also keeping costs under control – increasing your ROI.

  • Optimise uptime with proactive maintenance, timely repairs, and effective restoration – all from the people who built your machine
  • Protect your equipment’s value with documented service and Nilfisk-certified spare parts
  • Keep maintenance costs low and predictable, and extend your equipment lifespan

Instant support

There when you need us

Need to get in touch with a Nilfisk technician? We’re ready to help.

  • Book a service visit through our quick and easy online form
  • Receive contact information for your nearest Nilfisk-certified technician
  • Get accurate projections on when you can expect your technician to arrive
  • Get immediate advice and support for troubleshooting less serious concerns

Choosing the right solution

Let us support you all the way

Nilfisk offers four distinct service packages that provide ideal support for operations of any scale. Each package leverages the advantage of Nilfisk-certified technicians and original-quality spare parts from our own warehouses, helping you control maintenance costs while safeguarding the performance you’d expect from Nilfisk equipment.

With the help of a Nilfisk Service team member, you can easily determine which Nilfisk Service offering fits your needs.

Quality service – scaled to match your needs.

Compare your service solutions

Nilfisk offers four Service Solutions, each with a unique offering. Explore your options to keep your business moving.


The conditions and specifics of each element included in Nilfisk Service Solutions may be subject to local availability.

Technicians you can trust

A partner every step of the way

As representatives of an industry leader with decades of experience, Nilfisk’s technicians possess the knowledge and tools to maintain high performance across your equipment lifecycle. They are educated, trained, and certified by the same experts that helped build your equipment.

  • Enjoy top-quality service from technicians factory-trained and certified by Nilfisk
  • Third-party technicians are certified by Nilfisk to ensure consistent service quality across our entire global network
  • Our technicians do more than just repair machines – they provide helpful insight and guidance for improved operation and results
  • Our global support network is built on 114 years of industry knowledge and technical expertise

Digital support made easy

A smart foundation for smart operations

Nilfisk digital advantage is represented by ServiceMax, which enables best-in-class service.

ServiceMax, a market-leading digital system, helps our technician work faster – and smarter, providing actionable reporting and expenditure overviews, for full performance- and cost-transparency, a full overview of contracts, scheduling, parts, and process status, and it allows to proactively communicate with you and to give best-in-class response times.