• Check that the plug is correctly fitted to the wall socket
  
  
• A fuse in the building may have blown and needs to be changed
  
  
• The cord or plug may be damaged and need repaired. If your machine is under warranty, please contact your supplier directly. If your machine is outside of the warranty period please contact a service center (link to service center list)
  
  
• If you are using an extension cable check that this is not defect
  
  
• Check that the mains voltage corresponds to specification on the model tag
  
  
• If the thermal sensor is activated leave the machine for 5 minutes to cool down
  
  
• Nozzle partially blocked. Clean the nozzle - Please look at the product page for your model to find the user manual
  
  
• If none of the above actions apply – contact your supplier directly if your machine is under warranty or leave your machine with a service centre if your machine is outside of the warranty period (link to service center)

• Check that hoses and connections are airtight
  
  
• If you use a aquastop connector try to use straight through connector instead
  
  
• Valves dirty, worn out or stuck - contact your supplier directly if your machine is under warranty or leave your machine with a service centre if your machine is outside of the warranty period (link to service center)
  
  
• Pump seals worn out and needs replacement - contact your supplier directly if your machine is under warranty or leave your machine with a service centre if your machine is outside of the warranty period (link to service center)
  
  
• Air in inlet hose/pump - allow machine to run with open trigger until regular working pressure resumes
  
  
• Inadequate supply of mainswater. Check that the water supply corresponds to specifications required and avoid using long, thin hoses (min. 1/2") - Please look at the product page for your model to find the user manual
  
  
• Nozzle partially blocked. Clean the nozzle - Please look at the product page for your model to find the user manual
  
  
• Water filter blocked. Clean the filter - Please look at the product page for your model to find the user manual
  
  
• Hose kinked. Straighten out hose
  
  
• Check water supply for any blockages in nozzles or connector
  
  
• The water pressure is pulsing. Allow machine to run with open trigger until regular working pressure resumes. Check that the water supply corresponds to specifications required on model tag. Avoid using long, thin hoses (min. 1/2"). Straighten out hose. Clean the nozzle. Clean the filter.
  
  
• If none of the above actions apply – contact your supplier directly if your machine is under warranty or leave your machine with a service centre if your machine is outside of the warranty period (link to service center)

• Gun leak from hose connection. Check to see if green o-ring is missing and if so - If your machine is under warranty, please contact your supplier directly. If your machine is outside of the warranty period please contact a service center (link to service center list)
  
  
• Lance leaking - If your machine is under warranty, please contact your supplier directly. If your machine is outside of the warranty period please contact a service center (link to service center list)
  
  
• Hose split/leaking - If your machine is under warranty, please contact your supplier directly. If your machine is outside of the warranty period please contact a service center (link to service center list)
  
  
• Gun leak from hose connection - If your machine is under warranty, please contact your supplier directly. If your machine is outside of the warranty period please contact a service center (link to service center list)
  
  
• Gun leaks from body - If your machine is under warranty, please contact your supplier directly. If your machine is outside of the warranty period please contact a service center (link to service center list)
  
  
• Purchased pressure washer leaking from the base - If your machine is under warranty, please contact your supplier directly. If your machine is outside of the warranty period please contact a service center (link to service center list)
  
  
• Gun leaks from body - Check to see if the plastic is cracked due to frost of missuse if so and your machine is under warranty, please contact your supplier directly. If your machine is outside of the warranty period please contact a service center (link to service center list)
  
  
• Water leaking out the trigger - If your machine is under warranty, please contact your supplier directly. If your machine is outside of the warranty period please contact a service center (link to service center list)
  
  
• If none of the above actions apply – contact your supplier directly if your machine is under warranty or leave your machine with a service centre if your machine is outside of the warranty period (link to service center)

• The cord or plug may be damaged and need repaired. If your machine is under warranty, please contact your supplier directly. If your machine is outside of the warranty period please contact a service center (link to service center list)
  
  
• If none of the above actions apply – contact your supplier directly if your machine is under warranty or leave your machine with a service centre if your machine is outside of the warranty period (link to service center)

• Pump/hoses or accessory are frozen. Wait for it to thaw.
  
  
• No water supply. Connect inlet to water
  
  
• Water filter blocked. Clean the filter - Please look at the product page for your model to find the user manual
  
  
• Nozzle blocked. Clean the nozzle -Please look at the product page for your model to find the user manual
  
  
• If none of the above actions apply – contact your supplier directly if your machine is under warranty or leave your machine with a service centre if your machine is outside of the warranty period (link to service center)

• The cord or plug may be damaged and need repaired. If your machine is under warranty, please contact your supplier directly. If your machine is outside of the warranty period please contact a service center (link to service center list)
  
  
• Check that all hoses are unwound fully and a straight through connector is used
  
  
• The inlet hose is too short. A minimum of 16ft of unwound inlet hose is recommended
  
  
• If none of the above actions apply – contact your supplier directly if your machine is under warranty or leave your machine with a service centre if your machine is outside of the warranty period (link to service center)

Link to dealerfinder

• Contact you dealer directly for help

• Contact you dealer directly for help

Link to servicecenter

• We do not require registration for warranty. If you do experience an issue please use this contact form (link to form) with a copy of your proof of purchase, a picture of your serial plate, and a description of the fault you are experiencing

• Please look at the product page for your model, then view compatible accessories available for your machine.

• Please look at the product page for your model, you will find the operators manual within the 'Downloads' section.

• Please look at the product page for your model, you will find the operators manual within the 'Downloads' section.